Privacy policy

1. Privacy and data protection policy

Chasing Adventures Costa Rica is committed to handling customer personal information responsibly and confidentially, using it only for purposes related to the operation of the service.

Data collected through inquiries, reservations, payments, forms, communications, or tour participation may be used to:

• Confirm reservations.
• Coordinate logistics.
• Process payments.
• Contact the customer before, during, or after the tour.
• Respond to inquiries.
• Send information related to the booked experience.
• Improve the service.
• Comply with legal or operational obligations.

Chasing Adventures Costa Rica will not share personal information with third parties unrelated to the operation, except when necessary to deliver the service, coordinate suppliers, comply with legal obligations, respond to emergencies, or protect the safety of participants.

2. Use of images

By participating in Chasing Adventures Costa Rica experiences, the customer voluntarily authorizes the use of photographs, videos, or audiovisual material captured during the activity for promotional, advertising, informational, or distribution purposes across the company's physical and digital media.

This may include social networks, the website, commercial materials, presentations, promotional videos, and publications related to the experience.

If a customer does not wish to appear in photos or videos, they must communicate this in writing before the activity begins.

3. Official communications

The official communication channels of Chasing Adventures Costa Rica may include WhatsApp, email, phone, the website, social media, and in-person office support.

Information sent through official channels will be valid for reservations, confirmations, changes, cancellations, or operational inquiries.